Q3 Infotech Private Limited is a niche, high technology IT services provider based out of Gurgaon, India. Q3 has been in business for over 20 years and services a worldwide customer base with offices in the US, UK and Germany. Q3 is a leading offshore software development company that has a focus to develop solutions on: * Mobility * Microsoft Technologies and Packaged Solutions * Java and Open Source Platforms * Enterprise Applications * BizTalk and ETL * Migrations Q3 is a Microsoft Gold Certified partner, an ISO 9001:2008 certified company and a CMMi Level 3 organization. For over 20 years, Q3 has helped our clients with their enterprise software and application needs with a growing focus on enterprise mobility, cloud migrations and analytics and big data solutions. With over 500 employees, Q3 provides services for companies worldwide and follows the highest standards in the industry for engineering process, product quality, delivery and support
- Description
The E-commerce Technical Lead will focus on building a world-class customer experience on a leading Electronics Commerce portal in the UAE. He or she will be a key player in establishing best practices and driving improvements to the site using the latest trends and analytics to make data-driven decisions. The successful candidate will have strong technical skills and combine an understanding of what drives e-commerce sales and a passion for user experience to grow the site KPIs (Users/Sessions, AOV and Conversion Rate) and increase revenue.
Essential Duties and Responsibilities:- Create a world-class shopping experience on our ecommerce site.
- Work closely with the external development team to resolve site issues, launch new features or site sections and do platform updates to improve the customer experience.
- Develop and implement strategies to drive sales and profitability (growth in conversion rates, average order value, and lines per order)
- Identify and implement conversion optimization improvements via A/B and multivariate testing and analysis
- Manage site content including homepage, category landing pages, resources, etc.
- Coordinate with the product team on new product launches
- Learn about the customers and their buying journey
- Advocate for the needs of our customers and serve as the go-to person for insight on site traffic and product performance
- Define overall metrics and KPIs for the ecommerce site and report performance via dashboards
- Perform QA/maintenance of our site to ensure all offers, landing pages, product tiles and copy are accurate.
- Work with the SEO Analysts on site optimization and SEM campaigns
- Keep pace with ecommerce best practices and industry trends
- Requirements:-
- The Ideal Candidate Will Possess:
- Bachelors degree in engineering, computer science, business or communications.
- 6+ years in ecommerce
- Experience with ecommerce platforms and content management systems; working knowledge of Magento is mandatory
- Extensive use of Google Analytics
- Solid understanding of conversion optimization and A/B and multivariate testing and analysis
- Strong customer focus/ability to anticipate and react to user needs.
- Interest in new technologies in the ecommerce and digital marketing space
- Highly organized, focused, process-oriented, and possesses great attention to detail
- Superb communication skills, clear and concise in both written and verbal communication
- Capacity to effectively influence within a collaborative, cross-functional team.
- Positive, energetic attitude
Recruiter Name:Ankita Sahay
Contact Company:Q3 Infotech Private Limited
Email:asahay@q3tech.com
Telephone:91-124-6656011
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